Retiree Health & Welfare
Retiree Health and Welfare Benefit Summaries
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Overview
LiveHealth Online is a program that allows you to visit with a doctor online 24 hours a day, 7 days a week, and 365 days a year using webcam, chat or voice. No appointment is needed and there is no Out-of-Pocket cost for using this service.
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Eligibility
Available to all eligible PPO plan enrollees (including members with Medicare).
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Deductible
This benefit is not subject to the annual deductible.
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Copayment
No co-payment for doctor visits under this program.
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Using the Benefit
- Log onto www.livehealthonline.com and follow the registration instructions.
- Have your OEID number (found on your Anthem Blue Cross ID Card) at hand.
- Choose a doctor and begin your consultation.
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Exclusions
- Reporting normal lab or other test results
- Office visit appointment requests or changes
- Billing, coverage or payment questions
- Requests for referrals to other physicians or healthcare practitioners
- Benefit precertification’s
- Consultations between physicians
- Consultations provided by telephone, electronic mail, or FAX