Retiree Health and Welfare Benefit Summaries

LiveHealth Online is a program that allows you to visit with a doctor online 24 hours a day, 7 days a week, and 365 days a year using webcam, chat or voice. No appointment is needed and there is no Out-of-Pocket cost for using this service.

Available to all eligible PPO plan enrollees (including members with Medicare).

This benefit is not subject to the annual deductible.

No co-payment for doctor visits under this program.

• Log onto www.livehealthonline.com and follow the registration instructions.
• Have your OEID number (found on your Anthem Blue Cross ID Card) at hand.
• Choose a doctor and begin your consultation.

• Reporting normal lab or other test results
• Office visit appointment requests or changes
• Billing, coverage or payment questions
• Requests for referrals to other physicians or healthcare practitioners
• Benefit precertification’s
• Consultations between physicians
• Consultations provided by telephone, electronic mail, or FAX